Logging In to Papyrus Cloud

Accessing your library system securely from any browser

Papyrus Cloud is a web-based system — there is nothing to install. You access it from any modern web browser by navigating to papyruscloud.org and logging in with your email address and password. This page explains how to log in, what to do if you encounter problems, and how to keep your account secure.
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The Login Form

The login screen is displayed whenever you navigate to Papyrus Cloud without an active session, or after your session has ended. It contains two required fields, an optional setting, and two links for account recovery and registration.

Log in
Use your email address to log in to Papyrus Cloud
librarian@myschool.edu
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Remember Me
Log In

Field / ElementDescription
Email Address The email address registered to your Papyrus Cloud user account. This is set up by your library administrator under Parameters → Users.
Password Your account password. Passwords are case-sensitive. If you have not yet set a password, check your email for an invitation message from Papyrus Cloud.
Remember Me An optional checkbox. When ticked, your browser will remember your login so you are not prompted again on your next visit from the same device. See the Remember Me section below before using this on shared computers.
Log In button Submits your credentials. If correct, you are taken directly to the Home Screen of your library.
Register as a new user Opens the registration page to create a new Papyrus Cloud account. See Registering as a new user below.
Have you forgotten your password? Opens the password reset page. See Forgotten password below.

Logging In — Step by Step

1

Open your web browser and navigate to papyruscloud.org. The login screen will be displayed automatically if you are not already signed in.

2

Enter your Email Address in the first field. This must be the address registered to your user account by your library administrator.

3

Enter your Password in the second field. Passwords are case-sensitive — check that Caps Lock is not active if you are having difficulty.

4

If you are on your own personal device and would like to stay signed in between visits, tick the Remember Me checkbox. Do not use this on a shared or public computer.

5

Click the Log In button. If your credentials are correct, you will be taken directly to the Papyrus Cloud Home Screen.

Once logged in, the library name and your email address appear at the top of every screen. If you manage more than one library, use Select Library from the user menu to switch between them.
Papyrus Cloud works with all modern browsers — Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari. For the best experience, keep your browser up to date. Internet Explorer is not supported.

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Remember Me

Ticking the Remember Me checkbox instructs your browser to store your login session. On your next visit to papyruscloud.org from the same browser and device, you will be taken directly to the Home Screen without needing to enter your credentials again.

SituationUse Remember Me?
Your own personal laptop or desktop, used only by you ✓ Yes — convenient and safe
Your personal mobile phone ✓ Yes — provided your phone has a screen lock
A shared library workstation used by multiple staff ✗ No — other users could access your account
A public or school computer ✗ No — always log out and leave Remember Me unticked
Never use Remember Me on a shared computer. If another person uses the same browser after you, they will have full access to your library account without needing a password. Always log out manually on shared devices, even if you did not tick Remember Me.

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Login Errors

If your login attempt is unsuccessful, an error message will be displayed on the login screen. The most common causes and their solutions are listed below.

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The email field is required
You clicked Log In without entering an email address.
Enter your registered email address and try again.
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The password field is required
You clicked Log In without entering a password.
Enter your password and try again.
Invalid email address or password
The email address is not registered, or the password does not match.
Check for typos in your email address. Ensure Caps Lock is off. If still unsuccessful, use the Forgotten password link to reset your password.
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Page not loading or blank screen
A browser or network connectivity issue.
Check your internet connection. Try refreshing the page, clearing your browser cache, or opening papyruscloud.org in a different browser. Ensure you are using the correct URL — papyruscloud.org (not papyrus.co.za, which will stop working from 15 May 2026).
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If you are certain your password is correct but cannot log in, ask your library administrator to check that your user account is active under Parameters → Users. Your account may have been deactivated or your email address may have changed.

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Forgotten Password

If you cannot remember your password, Papyrus Cloud can send you a reset link by email. You do not need to contact your library administrator for this — you can reset your own password at any time.

1

On the login screen, click Have you forgotten your password?

2

Enter the email address registered to your account and submit the form.

3

Check your email inbox for a message from Papyrus Cloud containing a password reset link. If it does not appear within a few minutes, check your spam or junk mail folder.

4

Click the link in the email. You will be taken to a page where you can enter and confirm a new password.

5

Once your new password is set, return to the login screen and sign in with your email address and new password.

Password reset links expire after a short period for security reasons. If the link has expired by the time you click it, simply request a new one by repeating the process from step 1.
If you do not receive a reset email after a few minutes and it is not in your spam folder, your email address may not be registered in the system. Contact your library administrator to verify which address is linked to your account.

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Registering as a New User

New library staff who need access to Papyrus Cloud can register an account using the Register as a new user link on the login screen. Registration creates a Papyrus Cloud account linked to your email address.

Registering an account does not automatically grant access to a library. Once registered, your library administrator must add your account as a User under Parameters → Users and link it to the correct library before you can log in and work with library data.
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In most school and college libraries, the administrator will set up new staff accounts directly rather than asking staff to self-register. Check with your library administrator before registering, to avoid creating a duplicate account.

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Logging Out

To end your session, click your email address in the top-right corner of any screen to open the user menu, then select Log Out. You can also use the Logout link in the footer of every page.

Logging out ends your session immediately and returns the browser to the login screen. Anyone who then attempts to access Papyrus Cloud from that browser will be required to enter credentials.

Always log out on shared computers. Papyrus Cloud does not automatically time out inactive sessions. Closing the browser tab is not the same as logging out — your session may remain active. Use the Log Out option every time you finish working on a shared or unattended computer.

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Security Advice

Your Papyrus Cloud account gives access to member personal information, circulation records, and system configuration. Keeping your account secure protects your library's data and the privacy of your members.

Good practiceWhy it matters
Use a strong, unique password Avoid simple or reused passwords. A mix of letters, numbers and symbols is harder to guess.
Do not share your password Each staff member should have their own account. Sharing credentials makes it impossible to audit who made changes.
Log out on shared computers Prevents other users from accessing library data under your credentials.
Do not use Remember Me on shared devices Stored sessions can be accessed by anyone who opens the browser after you.
Use the correct URL Always access Papyrus Cloud via papyruscloud.org. Bookmark this address to avoid phishing sites.
Report suspected unauthorised access If you notice unexpected activity in your account, change your password immediately and notify your library administrator.
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Library administrators can review staff activity at any time using User Activity in the user menu. This log records which user performed which actions and when.